Are we really paying attention to what is happening around here? Yes, the Surface Book is new and cutting edge, but the failures and work-arounds are outrageous. And the Surface Pro is #4 - this is inexcusable. Wireless still wonky - and that STARTED with Surface Pro and keeps happening with every new model. Display drivers - ALWAYS a problem. And don't even get me started on (dis)connected standby - "I close it and I save every bit of battery life; no drain... " is NOT true...
I love my Surface Pro 3, but it has been 12 months of continuous tinkering, tweaking, and wholesale restores to get there. And the list of "always expected errors" never changes from model year to model year: bad display drivers; bad wireless; (dis)connected standby. Release after release (from Surface Pro to date) the SAME problems occur - wonky video, wifi, and battery drain in connected standby, and it is an AGONIZING 6-12 months of firmware and driver updates to make it stable. QUIT RELEASING HALF-BAKED SOFTWARE & HARDWARE - maybe you need to move to a two year release cycle - one to design and build, the second year to TEST IT. I'm tired, as an evangelist, of making excuses to my friends and associates as to why they should buy devices that take months of PUBLIC beta testing before they get stable - "just wait, they'll fix that."
Fix it already - and don't let it out of the lab until you can sell a functioning products. Yes, this is a rant, and I am off the reservation, but as a group we are more experienced, more adventurous, and basically evangelists for the platform - and even we are having nightmares...what does that portend for the average joe...if Microsoft cannot produce a stable platform with its own OS, drivers and custom designed hardware - the other OEM's don't have a snowball's chance in hell.
And don't even get me started on the mess called EDGE. At times it is rocket fast, then all of a sudden the cursor won't even move and text won't input - they need to re-brand it "Bleeding Edge."
Top this all off with the debacle called OneDrive - sorry, "No unlimited storage for you!" after making that your hallmark for selling it. Doesn't really matter, since it has never been stable or reliable either (feeling a common thread yet) - and I doubt I would ever use the full 1 TB online anyway, but to blame it on a very small number of users "abusing" the service by uploading 75 TB or more - does that not sound mysteriously like AT&T and Verizon choking "unlimited" data accounts by merely claiming they didn't mean unlimited as in "without limits."
Yep, somebody got up on the wrong side of the bed (grave) this morning - but if they can piss off thirty year veterans - what's the hope in transforming the current generation? Surprisingly they won't be prying my SP3 from my cold dead hands (unless I punt it to eBay heaven to "upgrade" to a SP4) - but I can see a lot of those iPad XL's getting into the hands of unsuspecting users because Microsoft has no toes left...and they deserve the great platform Surface should be - not an iPad XL.
My point is plain and simple - I've owned the Surface Pro, Surface Pro 2, and now Surface Pro 3 - EVERY ONE came out of the box with wireless network issues (thank you Marvel), display quirks and failures (thank you Intel), and connected standby that still cannot do what a MacBook Air can - close the lid and it powers down with no battery drain (thank you Intel/Microsoft); all problems continuing in the Surface Book and Surface Pro 4. This is 2015 and we are long past the days when vendors can just point fingers around the room at one another saying its a hardware-firmware-driver-software issue.
And worst still, most of us are the fanboy/evangelists for the new Microsoft - which is just turning out to be the old Microsoft in hipper (untucked shirts) clothing. If they lose the evangelists, they have truly lost the war, because if we give up on driver installs, registry workarounds, and system restores, what is the hope for the average consumer?
I realize these devices are aspirational devices, but when you claim they are the tablet that replace your laptop, they have to deliver. I'm with you; only the tech savvy need venture here (to Microsoft).
AND yet I still love my Surface Pro 3 (loud fan and all)...am I psychotic - DON'T ANSWER THAT...